Whether you are an entrepreneur, leader or aspiring leader, having tough conversations is not just about what you say, but also how you say it. Emotional Intelligence is the learned ability to manage emotions effectively and interpret messages correctly.
This training will explore the process of utilizing emotional intelligence throughout your day. With engaging activities and discussions, participants will learn how to be more self-aware and empathetic towards others.
Deliverables of this training include:
• Understand the basics of Emotional Intelligence
• Recognize how Emotional Intelligence can be used to improve communication
• Identify ways to add empathy to relationships and conversations
Leading with Emotional Intelligence
Trainer: Stevie Dawn Blakely
Thursday, April 9th
8:30am to 4:00pm